> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visen.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to common questions about Visen.io — from getting started to billing and plans.

## Getting started

<AccordionGroup>
  <Accordion title="Is there a free plan?">
    Yes. The Starter plan is free with no credit card required. You can sign up at [visen.io/register](https://visen.io/register) and start tracking immediately.
  </Accordion>

  <Accordion title="How long until I see data?">
    Real-time metrics appear in your dashboard instantly after you connect a site. Full historical data syncs within 24–72 hours.
  </Accordion>

  <Accordion title="What data sources does the dashboard pull from?">
    Visen.io pulls data from Google Search Console, Google Analytics, and Visen.io's proprietary tracking systems.
  </Accordion>

  <Accordion title="Which tools connect to the multi-site dashboard?">
    You can connect Google Search Console, Google Analytics, and your other favorite SEO sources. See the [integrations](/integrations/google-search-console) section for setup guides.
  </Accordion>
</AccordionGroup>

## Websites & dashboard

<AccordionGroup>
  <Accordion title="How many websites can I connect?">
    The number of sites depends on your plan: Starter supports 3 sites, Pro supports 15, and Enterprise supports 50 or more.
  </Accordion>

  <Accordion title="Can I manage multiple websites from one dashboard?">
    Yes. Every account includes a portfolio view where you can see all your sites at a glance, alongside per-site detail pages.
  </Accordion>

  <Accordion title="Do I get both a portfolio overview and per-site detail?">
    Yes. The dashboard shows a portfolio-level summary across all your sites, and you can drill into any individual site for detailed metrics and recommendations.
  </Accordion>

  <Accordion title="How do I add a new website to my dashboard?">
    Create a new property from your dashboard, then verify ownership — for example, by connecting Google Search Console or following the onboarding steps. Data syncs automatically once the site is verified.
  </Accordion>

  <Accordion title="Can I organize websites by client or project?">
    Yes. You can use custom groups, tags, and folders to organize your sites however makes sense for your workflow.
  </Accordion>

  <Accordion title="Is Visen.io built for agencies managing many client sites?">
    Yes. The portfolio-level view and client organization tools are designed specifically for agencies juggling multiple client sites. Pro and Enterprise plans add team collaboration and white-label reporting.
  </Accordion>

  <Accordion title="Can I share access with team members or clients?">
    Pro and Enterprise plans support team collaboration with customizable permissions. Enterprise also includes white-label client portals where clients can log in and view their own reports.
  </Accordion>
</AccordionGroup>

## Tracking & audits

<AccordionGroup>
  <Accordion title="How accurate is rank tracking?">
    Visen.io tracks keyword rankings at 99.9% accuracy, monitored daily across multiple locations, devices, and search engines.
  </Accordion>

  <Accordion title="Can I track rankings for multiple locations?">
    Yes. You can track rankings across multiple locations, devices (desktop and mobile), and search engines.
  </Accordion>

  <Accordion title="Is there a historical data limit?">
    The Starter plan retains 90 days of data history. Pro and Enterprise plans include unlimited history.
  </Accordion>

  <Accordion title="What technical issues does the SEO audit detect?">
    The audit detects a wide range of issues, including:

    * Broken pages and redirect chains
    * Duplicate content
    * Missing or malformed meta tags
    * Slow page speed
    * Mobile usability issues
    * Schema markup problems
  </Accordion>

  <Accordion title="How often should I run SEO audits?">
    Weekly audits are recommended for most sites. You can also schedule daily audits, and Visen.io sends instant alerts when critical issues are detected.
  </Accordion>

  <Accordion title="Are audit recommendations actionable?">
    Yes. Each recommendation includes step-by-step fix instructions, a priority level, and an estimated SEO impact so you can focus on the issues that matter most first.
  </Accordion>
</AccordionGroup>

## Reporting

<AccordionGroup>
  <Accordion title="Can I generate SEO reports for clients?">
    Yes. Pro and Enterprise plans let you produce SEO reports across sites or for individual clients.
  </Accordion>

  <Accordion title="How customizable are white-label reports?">
    You can customize logos, colors, fonts, layouts, and content. Reports carry your brand, not Visen.io's.
  </Accordion>

  <Accordion title="Can I schedule automated report delivery?">
    Yes. You can schedule reports to deliver daily, weekly, monthly, or on a custom schedule.
  </Accordion>

  <Accordion title="What formats are reports available in?">
    Reports are available as PDF, HTML, or as a live interactive dashboard.
  </Accordion>
</AccordionGroup>

## Billing & plans

<AccordionGroup>
  <Accordion title="Do I need a credit card to sign up?">
    No. The Starter plan is free and requires no credit card. You only need payment details if you upgrade to a paid plan.
  </Accordion>

  <Accordion title="Can I cancel my subscription?">
    Yes. You can cancel at any time with no lock-in period.
  </Accordion>

  <Accordion title="Is there a money-back guarantee?">
    Yes. Paid plans include a 14-day money-back guarantee.
  </Accordion>

  <Accordion title="What's included in the Starter plan versus paid plans?">
    See the full [Plans](/plans) page for a detailed feature comparison across Starter, Pro, and Enterprise.
  </Accordion>
</AccordionGroup>

<Note>Can't find your answer? Email [support@visen.io](mailto:support@visen.io).</Note>